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Mortgage

Where Pulsar was proven first.

Mortgage is where the platform was proven first — shaped by decades of hands-on work with the regulators and agencies that govern the industry: the CFPB, FHFA, HUD and OCC.

Pulsar Servicing Platform dashboard
Pulsar Customer Service agent desktop

How Pulsar fits

Rules that run the same way every time. AI that flags what needs a person.

Pulsar pairs a deterministic rules engine with a reasoning AI engine inside every workflow. Investor and agency policy, escrow and delinquency rules execute the same way every time, while reasoning AI drafts borrower and investor communications, reviews documents and flags the exceptions that need a human.

Because workflows, rules, panels and reports are configuration rather than code, a servicer can stand up a new investor program or react to a guide change in days, not the multi-quarter release cycles legacy servicing systems require — a real advantage when Reg X, Reg F, agency guides and investor overlays change as often as they do.

  • CFPB
  • FHFA
  • HUD
  • OCC
  • Reg X
  • Reg F
  • TCPA
  • FNMA · FHLMC
  • FHA · VA · USDA

Compliance

Built in, not bolted on.

Compliance in the rules

The rules engine encodes the specific cadences and thresholds servicers are held to — Reg X §1024.39/§1024.40 early-intervention and continuity-of-contact timelines, Reg F’s call-frequency limits, and the FNMA, FHLMC, FHA, VA and USDA guide requirements for outreach and loss mitigation — so every contact and workout decision runs against the current rule, not a stale policy memo.

AI that checks the work

AI-based monitoring continuously QCs servicing and loss-mitigation decisions against those same rules, giving compliance a running audit trail ahead of investor and agency reviews instead of a quarterly sampling exercise.

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