Compliance in the rules
The rules engine encodes the specific cadences and thresholds servicers are held to — Reg X §1024.39/§1024.40 early-intervention and continuity-of-contact timelines, Reg F’s call-frequency limits, and the FNMA, FHLMC, FHA, VA and USDA guide requirements for outreach and loss mitigation — so every contact and workout decision runs against the current rule, not a stale policy memo.



